ASSISTANT VICE PRESIDENT , LP HOTELS
Dilip Kumar Chhabra’s inspiring journey from humble beginnings to becoming a notable figure in the hospitality industry is a story that resonates with determination, tenacity, and an unyielding spirit. His path was defined by a series of challenges that he met head-on, transforming each obstacle into a stepping stone towards his ultimate success.
Born on July 23, 1967, Dilip was the third eldest in a close-knit family of six members. Early life, though marked by a sense of stability, soon gave way to unforeseen changes due to financial constraints. Despite the roller-coaster nature of his educational journey, Dilip’s determination remained unshaken, and he eventually graduated from DAV College in Kanpur in 1984.
The weight of responsibility as the eldest son ignited his desire to contribute significantly to his family’s well-being. Dilip’s early work experiences ranged from being a counter boy in departmental stores to selling household items, reflecting his relentless drive to alleviate financial burdens. This perseverance led him to Delhi, where he embarked on a path that would forever shape his destiny.
Joining a small hotel in Chandni Chowk, Old Delhi, marked the beginning of Dilip’s immersion into the world of hospitality. Starting as a receptionist, he quickly became a quick learner, transcending his initial role to embrace the intricacies of customer interactions, hotel operations, and financial management. Dilip’s thirst for knowledge saw him navigate through challenges with determination and grace, ultimately securing a role at Nirula’s Corner House Pvt. Ltd. in Connaught Place, New Delhi.
His journey of learning was not limited to hands-on experience; Dilip pursued formal studies in hospitality, complementing his on-the-job training. Armed with diligence, enthusiasm, and an unshakeable sense of confidence, Dilip’s transformative path speaks volumes about his unwavering commitment to self-improvement and growth.
The Peak Phase of the Hospitality Journey
He embarked on a remarkable journey within the realm of hospitality, a destiny seemingly tailor-made for him. His unyielding ambition, combined with an insatiable hunger for knowledge, catapulted him to unprecedented heights of accomplishment.
At the pinnacle of his hospitality expedition, Dilip achieved an aspiration he had long pursued: a coveted position within the esteemed Oberoi Hotels and Resorts. This juncture marked an epochal moment, as he joined the ranks of the preeminent hospitality institution, The Oberoi New Delhi. Under the aegis of this venerable establishment, his career burgeoned for nearly two decades, imbuing him with unparalleled insights and expertise. Guided by a cadre of luminous domestic and international leaders, Dilip evolved into a consummate hotelier, his journey culminating in a pivotal role as General Manager at The Grand – Imperial Agra.
But his odyssey of accomplishment was far from over. Dilip ventured forth to enrich his portfolio, propelling his influence and finesse to The Clarks Inn Group as Regional Director of Operations, where his indelible mark was cast across 23 hotels. A formidable shift then beckoned, as Sahara India Pariwar summoned him to helm a momentous undertaking – spearheading the launch of hotels and QSR ventures nationwide, a venture of colossal proportions that showcased his adept management acumen.
Within this dynamic narrative, one finds a symphony of excellence, as Dilip’s trajectory led him to the luminous Mayfair Group of Hotels. Entrusted with the stewardship of their iconic jewels – Mayfair Lagoon and Mayfair Convention – he masterfully orchestrated their harmonious crescendo as a Resort Manager, infusing each facet with his distinctive brilliance.
The next stanza of his journey unfolded amidst the Royal Orchid Group of Hotels, a tenure commencing as a General Manager and ascending to the exalted rank of Area Director – Uttarakhand. This chapter showcased his mettle as a strategic leader, an orchestrator of growth and prosperity.
In his current role as Assistant Vice President at LP Hotels, Dilip presides over the resplendent domain of LP Vilas, thereby culminating in a trajectory marked by unyielding dedication and triumph. Six and a half years stand testament to his enduring commitment to the hospitality realm, a chronicle of unparalleled vigor and distinction.
A Man of Present-Day Eminence, Adorned with a Clear-Cut Vision and a Resolute Mission
This individual’s journey has been a testament to the embodiment of passion, where his ardor for hospitality, sown in his formative years, has blossomed into a resplendent career. At 54 years of age, he presents a distinguished persona, his preference for dignified grey hair, impeccably tailored attire, meticulously knotted tie, and discerningly chosen cuff links, all harmonizing to frame an image of sophistication. A warm smile graces his countenance, a sincere gesture that encapsulates the essence of hospitality in its purest form.
His voyage spans a span of thirty-six years, a saga punctuated by triumphant endeavors that have transformed ventures into thriving bastions of profitability. Moreover, he has adeptly sculpted a brand identity that has firmly entrenched the business in the hearts and minds of patrons, particularly within the local environs and neighboring precincts.
Industry Insights from Dilip Kumar Chhabra
As we delve into his narrative, Dilip Kumar Chhabra shares his profound insights about the dynamic hospitality industry—a realm where every interaction is an opportunity to craft unforgettable experiences and forge lasting connections. His words shed light on the essence of hospitality, offering a glimpse into the mindset that has propelled him to his current role as a distinguished leader in the field.
How do you see tourism’s future in Uttarakhand in the coming years?
Sharing his insights on Uttarakhand tourism, he believes that there is so much yet to be seen by the tourists, considering Dev Bhoomi Uttarakhand has so much to offer, new scenic sights, trekking adventures, ancient temples, wellness options, and many more hidden treasures, still to be explored by the tourist.
He emphasizes the need for exposure to these destinations, which would surely turn into getting more footfall. Exceptional planned road and air connectivity connecting supper metro and metro cities,
The choice to select staycations, affordable pricing, food and beverage options all these preferences have been offered open for tourists to have their stint of stay full of excitement-loaded activities.
The domestic increase in tourists has been tremendous past the Covid -19 pandemic, and this has shown fruitful gains, especially for Hill surrounding states where Uttarakhand stands as one of the best people’s choices. I see a lot of infrastructural state government projects going on. These projects are to strengthen tourism in the coming days. A New Airport with more connecting flights, road connectivity to Delhi, Chaar Dham Corridor, upgrading temples, more international hotel brands, upgrading of railway stations, and many more projects under construction.
All these together stand as a very healthy sign for the state and residents of Uttarakhand in coming days for tourism.
Where do you position LP Hotels in and around the city?
LP Hotels is an upcoming domestic new brand with four owned properties to make this a small group in Uttarakhand. It was a known brand to the locals in the early times until bringing up this property LP Vilas of 74 rooms with a huge area of banqueting for Dehradun and nearby areas. This was a demand foreseen by the promoters, as the city required a property this big with multiple choices of venues to explore. Though being on the outskirts as the voice heard by the masses, It made its way to the hearts of the locals and in and around the city for the first few years and now stands as one of the preferred choices of customers for any kind of function or stay and the most liked are the services under one roof.
LP Vilas stands as one of the biggest MICE properties in the state of Uttarakhand, which stands as another big reason for corporate guests as they find a lot of space for their activities, exhibitions, launches, and many more tailor-made functions. LP Hotels have groomed each property to be known in the city, LP Residency turning into a boutique property with multiple food and beverage outlets becomes the customer’s choice today in the city, Lalit palace has been facelifted to make this also a preferred choice for all kinds of customers. There has been no reason given by the promoters and the team of LP Hotels to customers not comparing with High-end Indian / International brands and standards.
How would you analyze noticeable growth in numbers and revenues for hotels and restaurants in Uttarakhand?
The Indian tourism industry is one of the prime contributors to our Indian economy, as we foresee an increase in domestic tourists day on and day forth, the findings being various such as exposure to more new destinations, increase in disposable incomes, increase in the necessity of breaks in daily routine life, the concept of exploring, all this have changed the tourism sector drastically on multiple platforms. All corners of the Indian Universe have something extraordinary to offer, as this has diversified the Indian tourism sector widely. The change has become a massive revenue-producing segment for nearly all states. That is one reason Uttarakhand has worked on having more hotel Indian/International brands, more offerings on Food and beverage, and more places to explore.
Post the change in various platforms and daily routine life, the increase in tourists have witnessed in the states with Hill areas, religious offerings, nature zones, wellness offerings, quiet spots to relax, and many other forms of enjoyment. The age factor, the distance factor, the accessibility to the destination, the stay offering, hygiene and safety, and more options of diverse food options all play a pivotal role in having more tourists coming into their states.
Conclusion
In the culmination of our conversation, it is clear that Mr. Chhabra’s story encapsulates the essence of a true trailblazer, a maestro who has harmonized his innate ardor with astute acumen to craft a legacy of success and innovation. His pursuit of excellence continues to inspire and illuminate the path for aspirants in the realm of hospitality.